DPM & SymphonyAI Partnership
Transforming IT Operations with AI-Driven Automation
DPM is proud to partner with SymphonyAI a market-leading, AI-powered platform that integrates IT Service Management, Enterprise Service Management, Asset Management, Enterprise IT Copilot, and Service Automation into a single, user-friendly suite. It leverages automation, predictive AI, and generative AI to deliver measurable business outcomes. Customers have been able to automate 60% of service requests, achieve 50% faster resolutions, and save 30% on hardware and software costs. Founded in 2017, SymphonyAI has 3,000 professionals and serves the top 200 financial institutions, 15 grocers, and 25 CPG companies.
Why SymphonyAI with DPM?
At DPM, we prioritize partnerships that bring real, transformative value to our clients.
By integrating SymphonyAI’s cutting-edge technology with our Digital Immune System solutions, we provide clients with tools to:
AI-powered ITSM
Provide an exceptional service experience driven by AI. Enhance user experience and boost productivity with AI-powered IT and enterprise service workflows on a future-ready platform.
Optimize Asset Utilization with ITAM
Optimize your ROI on enterprise IT assets by gaining full control and visibility over your hardware assets and software licenses, while ensuring compliance.
Empower with Digital Agents
Transform every conversation into a remarkable experience. Accelerate issue resolution, enhance productivity, and reduce costs with the power of AI.
Achieve Seamless Automation in Service Delivery
Drive business value faster by automating service processes. Scale rapidly and work smarter, not harder.
Key Benefits
SymphonyAI, Enterprise IT aligns with our commitment to innovation and excellence, empowering organizations to create resilient, responsive, and efficient IT ecosystems. With DPM and SymphonyAI, clients benefit from:
Proactive Issue Resolution
Prevent incidents before they occur with predictive analytics and self-healing capabilities.
Improved Cost Efficiency
Reduce manual workload and streamline asset management, cutting operational costs.
Scalable Automation
Tailor service automation to meet growing demands without compromising performance.